FAQ

FAQ

Here you can find most frequent questions and answers.

ORDERING, RETURNS & EXCHANGES

- Refunds/Exchange

We don't offer Refunds or Exchange, only Exchange/Refunds in case of Damaged orders. If you received any damaged items please contact us immediately with pictures of your order so we can assist you.

- How long it takes deliver my order ?

To UAE 1-3 Working Days

To GCC 4-6 Working Days

- Shipping Taxes

For GCC & Outside GCC orders there might be additional taxes you have to pay once you receive your order or at the checkout, these taxes are usually shipping and delivery taxes. Any Custom or Shipping Taxes are customer responsibility to pay.

SHIPPING

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.